Frequently Asked Questions
Do your therapists provide in-person or virtual appointments?
Our therapists provide both in-person and virtual appointments for individual therapy, depending on the needs of each individual client. For telehealth appointments, all therapists use a HIPAA-compliant video conferencing platform.
Are there any therapists at Reclaim Wellness Group authorized to practice across state lines?
​Currently, Dr. Street Russell, Psy.D, has an interjurisdictional certification to practice across state lines in certain states who have passed legislation to take part in what’s known as the “PSYPACT.” PSYPACT is an interstate agreement between licensing boards that allows psychologists to practice telepsychology and conduct face-to-face sessions across state boundaries legally and ethically. This agreement helps psychologists to reach underserved populations, people in rural areas, or provide care to patients who moved out of state. A psychologist authorized to practice across state boundaries is vetted annually by PSYPACT and must be found to be meeting the defined standards to practice in other states. Visit the following website to find out if your state currently participates in PSYPACT: psypact.org/mpage/psypactmap.
Is therapy at Reclaim Wellness Group covered by insurance?
Although we do not accept insurance, we offer competitive rates when compared to other anxiety specialists in the region. Our administrative team will provide you with a detailed statement you may use to submit to your insurance carrier to request reimbursement (contingent upon your plan). You are encouraged to contact your insurance carrier to better understand what services may be reimbursed using your out-of-network benefits. We accept cash, check, credit cards, and flex spending/health savings accounts. Fees vary per provider. All patients are provided with a good faith estimate upon scheduling services in compliance with the No Surprises Act.
What ages do you treat?
At Reclaim Wellness, we welcome clients of all ages. Whether it’s children, teens, adults, or older adults, our team is here to provide compassionate care and support at every stage of life. Everyone deserves help, and we’re here to make that possible.
What is meant by providing “evidence-based” approaches to psychotherapy?
Evidence-based psychotherapy is mental health treatment that has been rigorously tested in randomized controlled trials, and has been proven to have effective outcomes when applied correctly to specific mental illnesses or conditions. Therapists using evidence-based therapy have been trained to consider a patient’s personal preferences, cultural background, and motivation for change. Therapists at Reclaim Wellness Group offer evidence-based psychotherapy